Assessment Center & Promotional Preparation On-Line Workshops

For Police, Corrections and Fire Service! 

Promotional Preparation: Assessment Centers and Structured Interviews via Zoom Workshops!

Send us an email if you’re interested in the next On-Line Workshop using Zoom. Tentative start date is November 11, 2020 1900-2100 PST  Class times may vary depending on student’s schedules. Details to follow

Each session is 2hrs. Participants may select all or any of the sessions separately with the exception of Session 1 is required.

Total course hours:  10 hrs. divided into 2 hr. sessions.

  • Session 1-Overview of KSA’s and Supervisory Skills
  • Session 2: Structured Interviews; includes “Mock” Interview via Zoom.
  • Session 3: Subordinate Counseling: includes “Mock” counseling session.
  • Session 4: Presentations and Tactical Scenarios; includes “Mock” presentations and tactical scenarios.
  • Session 5: In-basket Exercise; includes “Mock” In-Basket

Note: Classes are relatively small, so call or email us today to save your “spot” in the class. 888-732-2173  assessmentcenterinfo@gmail.com

With COVID-19 still a threat, we are offering Private COACHING SESSIONS AVAILABLE USING ZOOM®.       

Here’s some comments from some of our recent coaching sessions:    

“Rick and Jeff  (Jeff Pierce, Lt., Phoenix, PD) were a great resource in helping me not only score #1 out of eight applicants for promotion but I also scored 5% higher than the next highest candidate. I’ve attended Rick’s course in person years ago and read his book cover to cover, which was informative and gave me an edge. The information helped me interview and  made me a better leader by teaching me to think globally. When I informed Rick and Jeff I had a pending interview, they impressed me with their coaching on short notice and they were like a good corner man rightfully telling me how I got this interview licked. Many thanks, guys!” Aaron Wong, San Bruno PD.

“Rick and has team were instrumental in getting me to a promotable range for the Lt. assessment center in a major city in the Midwest. He answered all emails, and his coaching was invaluable for breaking down the assessment center process. He gives you the KSA’s, measurables, and assessment competency points in a easily digestible, readily useable format. I highly recommend Rick and his team if you’re looking to be in the promotable range on your next examination process.” J.W.

“Rick & Bob! I ended up placing #1 overall, thank you for your assistance with this process…” (For Battalion Chief) Nev.

See our “Testimonials” for more success stories!


For help in getting ready for the promotional process, regardless of the format or process, we can help!                      

Learn how to “ACE!” your promotional exams, using “Mock”Assessment Center or Structured/Panel Interview scenarios. 

Individual coaching sessions or small group sessions are available. Class sizes are small by design to allow participants to “practice” various exercises, with feedback.

Don’t Wait! Register for your coaching session today!

WORKSHOPS DESIGNED For First Line Supervision, Management or Executive levels in:
  • Corrections
  • Fire service
  • Highway Patrol
  • Police

Is your agency helping you prepare for that next promotion? Identifying the specific KSA’s (Knowledge, Skills or Abilities) you need to demonstrate your “readiness” to promote? Helping you develop the leadership skills to be successful in that next rank or higher? If not, we will! We have a proven track record of helping develop future leaders, since 1990!     

  • Consider the class and expenses, an investment in your future.

Using “Mock” scenarios,the coaching session includes those areas that the candidate wishes to focus on. These include:

  • Breakdown of key KSA’s needed for supervision and management positions
  • Structured Interviews
  • Assessment Center Exercises
  • Presentations
  • Subordinate Counseling/Personnel Issues
  • Community Meetings/Meeting management
  • Written Exercises
  • Tactical scenarios
  • Participants are given valuable feedback on performance

 Practice Written Exams are available upon request. There is a minimum of a 30 day lead time for written exams as they are custom made for your organization.

We use “mock” or simulated scenarios that try to replicate the most common promotional formats:

Assessment Centers: In-Basket, Subordinate Counseling (Role Play), Presentations, Meeting Management, Community or Citizen Meetings, Critical Incidents, Structured Interviews with Scenarios. Feedback is provided for each scenario. Rating structure is similar to those used in promotional exams. 2 and 4 hr. sessions available. Longer sessions are by arrangement. Includes “face to face” sessions with Zoom.  If you have study partners, this technology allows us to have several people in a session.

  • Notice: Due to the recent outbreak of COVID-19, and mandatory “Shut-downs” of business, groups, travel, etc., classes are by arrangement with a small group or “on-line” via Zoom, until further developments are announced
  • Coaching is also available via Zoom or in person, with COVID-19 restrictions
  • In the meantime, we are here to answer any questions you may have about either the structured interview or assessment center process.
  • The text, “Assessment Centers for Public Safety” is still available on line through Amazon.

 From a training perspective, consider the new challenges in supervision and management that we are facing.

We realize the seriousness of this Global Pandemic, and the current levels of  civil disobedience  & social unrest, and wish all of our colleagues in public safety our heartfelt gratitude for doing the noble work you do everyday, regardless of the risks.

  •  Written test preparation and sample scenarios available


  • Preparing Tomorrow’s Public Safety Leaders Today!
  • How much will the promotion in rank increase your “Upward Mobility?
  • Your “Retirement?”
  • This is a working class, using interactive “role play” scenarios used in assessment centers
  • If you have to take an Assessment Center, Structured Interviews or Presentations, to promote, you need this class!

Here’s a challenge for you: Try to find another course that conducts “hands-on,” “mock workshops” for assessment center exercises, such as in-baskets, subordinate counseling/role play, presentations, including briefings or training a unit? The structured mock interview scenarios are “live,” with feedback to candidates on their performance. Presentations may include role play with “briefings,” “Community meetings,” “Training sessions,” and “Tactical Scenarios/Simulations,” for fire service, law enforcement or corrections promotional exams.

Perhaps the most valuable lessons are those gained from the feedback about your performance and “readiness” levels. Course includes leadership development using Assessment Center methods and Structured Interviews for Sworn and Non-Sworn Personnel

Note: Space in the classes are extremely limited. Also, we only do a few classes a year, so take advantage of this unique opportunity and register today!  Group rates are available for agencies, POA’s or simply small “study groups.” Early Bird pricing available for regular courses!

KSA Ltd. Training Tomorrows Public Safety Leaders since 1989                       

 Ready for the “Hot Seat?!” Our unique “hands-on” approach lets you experience common scenarios used in most assessment centers. It is not just a lecture or seminar. 

Since 1989,we are one of the few training programs in the US that actually holds workshops just for candidates. We cover each of the major exercises: Subordinate Counseling, Presentations, In-Basket and Leaderless Groups (Meeting management) We also include mock interviews on the first day.           

One day Group workshops for “Mock Interview Sessions” are available           

  •  For a free KSA worksheet for the rank you’re going for, send us a copy of the job description for that rank. Click here for a sample: KSA Worksheet                                                                                       
  •  Specify agency/rank/small group classes upon request
    KSA Ltd. Knowledge, Skills & Abilities  888-732-2173  assessmentcenterinfo@gmail.com
KSA Book Cover 3DCan’t get to a class? Get the book! Available on Amazon.com & Barnes & Noble!

About us: 

Knowledge, Skills and Abilities, Ltd., (est. 1989) is a unique training firm committed to helping candidates reach their goals by understanding the dynamic “Link” between “dimensions” and Job Performance! While we do help candidates prepare for promotions, our real focus is to help you develop your skills in order to be a great supervisor and manager!  If you don’t know what the “dimensions” are, and what the assessors are looking for, how can you possibly expect to do well on a promotional exam? If you don’t promote, you don’t get the opportunity to develop and grow as a supervisor or manager. More importantly, candidates often miss the reasons why they want to promote and fail to see the connection to their commitment to the organization.

More importantly, it’s not about the tests… it’s about whether or not you are ready to do the JOB!

The steps to first line supervision or to management can be challenging. The key to success is not in the preparation for a test or promotional process, but in developing the skills required in that new role as a supervisor or manager. Our workshops and texts help candidates see that connection and how they can practice and demonstrate those transferable skills on a daily basis, prior to any promotional process.

Our unique ability to zero in on the job dimensions or KSA’s (Knowledge, Skills and Abilities) and help you identify your own transferable skills, with accurate and sometimes direct but constructive feedback on areas to improve, has helped many candidates reach their goals.

Our success is only the successes of our candidates who go on to become great supervisors and leaders!

Since 1990, KSA Ltd., has helped hundreds of candidates nationally to “demystify” the promotional process; from interviews, resumes and assessment centers!  Just check out our Successes! tab to see someone you may know who was promoted after attending our course.

SAMPLE JOB DESCRIPTIONS: Check out some of the job descriptions that are posted. Keep in mind that each job description is a clue to just what it is that, a: raters are looking for and b: skill set that you already should be developing well before any promotional exam! There is a “self-assessment” ranking box in most of these, so you can see areas where you may need to improve some skills.

Note: Classes may be requested by agency/POA/DSA or group. Email us if you’re interested in a class. Classes are based on demand or by arrangement.

Ask yourself this question: What is your agency doing to help you prepare for promotion? Or for that matter, for the job itself? In other words, what is your agency doing to develop its future leaders?  What help have you received from your agency to help develop your leadership skills and to prepare for a supervisory or management job, not just the promotional process.  Our position is that most agencies do not do much to help prepare their future leaders, if at all. 

For Interviews – Recommended Link: 

IF you have to compete in any oral interviews, “Police Promote,” with Andy Borrello will help you hit the mark!

Andy Borrello Police Promote | Oral Interview Dynamics     

Cell | 951.532.6733   Web Site|  www.policepromote.com         Email| policepromote@gmail.com                      

Linkedin | linkedin.com/in/policepromote



 assessmentcenterinfo@gmail.com or call 888-732-2173

Rick Michelson, MPA       Director, KSA Ltd.

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